kneXco

key KM operations services:

	knowledge champion training
	online community facilitation
	community metrics/monitoring
	community training programs
	surveys and ongoing program assessments
	knowledge environment measurement services
	ongoing change management and deployment programs
	knowledge base and content management; knowledge brokering
	maintenance of the knowledge management strategy, architecture, and plans

strategy & planning

Once an knowledge environment is operational in an enterprise, its maintenance is critical to ensure that it continues to deliver value.

kneXco’s experienced consultants can be deployed to ensure:

•	communities of practice are dynamic, active and supporting business needs
•	ongoing programs are in place to enhance and institutionalize KM principles into the business
•	knowledge management strategy, architecture, and plans stay current with business changes
•	knowledge champions are empowered to encourage sharing
•	the knowledge base and environment remains usable, current, organized and navigable
•	new technology advances are considered
•	the knowledge environment evolves to foster continuous improvement