kneXco

key implementation services:

	requirements definition
	framework/model definition
	design/implementation of communities programs
	project management
	process standards development
	design and implementation of knowledge/technology
	change/deployment programs
	knowledge champion training

“if you build it, they may not come”

It is said that 80% of technology implementation projects fail due to lack of alignment to the business or lack of focus on the business culture and processes. kneXco’s implementation services address this critical need by serving in the critical liaison role between technology teams and the business to ensure that:

•	technology and investments support the business & KM program goals
•	money spent on technology implementation generates desired business efficiencies
•	implementation of communities and/or the transformation of existing social structures into communities is successful
•	the framework for a knowledge environment is comprehensive
•	processes and standards required to support effective sharing and collaboration are met
•	appropriate interventions that mobilize participation in the knowledge environment are in place