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Raksha
Sukhia, CKM, CKEE, CIARP
Principal Analyst and Director, Knowledge Management Advisory
Ms Sukhia is a seasoned KM practitioner and consultant. She has
served as a KM, Organizational Development and Learning Specialist
for the knowledge program of a large Fortune 500 blue-chip company
and has worked with a variety of public and private sector clients.
Ms Sukhia has served as an integral member of several KM teams and
focused on all phases and sizes of KM projects; from strategy through
to development as well as deployment of KM systems and programs.
Ms. Sukhia is very well versed in the people, process and knowledge-enabling
technology components of KM. Having led numerous KM projects and
implementations, Ms Sukhia approaches the discipline of KM from
a practical and pragmatic perspective. Embracing the technical
necessity of enabling knowledge sharing while always being cognizant
of the cultural change and process issues needed to make it successful,
Ms Sukhia guides organizations through the process of establishing
sustainable KM programs. Her unique background, blends cognitive
Neuroscience, Organizational Change and Economic approaches with
solid project management techniques and KM methods. Ms Sukhia
has developed a robust KM methodology, which is highly flexible
for clients in all stages of KM maturity. Past clients include:
Schneider Electric, Watson Wyatt, Singapore Police Force, Malayan
Banking Berhad (Maybank), The Word Bank, Dupont Corporation, BASF,
ING Bank, Computer Sciences Corporation, WorldCom, and various
US Department of Defense Agencies.
Ms. Sukhia is a Certified Knowledge Manager, (CKM); a Certified
Knowledge Environment Engineer, (CKEE). Additionally, Ms Sukhia
holds a Master of Science in Organizational Development and Knowledge
Management, (OD&KM), from George Mason University School of
Public Policy. Since 1999, Ms. Sukhia has been an active champion
of the KM discipline and has actively promoted it’s principles
in the global KM community. She is one of the founders and served
for several years on the board of directors of one of the fastest
growing knowledge management communities in the USA. Ms Sukhia
also served as the President of the Greater DC Region for over
3 years, where she grew and continuously brought together a strong
sharing community of practitioners on key KM topics. Ms Sukhia
currently sits on the Executive Committee of Information &
Knowledge Management Society (IKMS) in Singapore.
Ms. Sukhia brings to kneXco’s KM Advisory division, a unique
combination of KM expertise and research skills. She is a Certified
Industry Analyst Relations professional, (CIARP), and has previously
run research divisions for two companies on strategic management
issues she has written many papers and conducted many research
projects in the field of KM, including a Virtual Collaboration
White Paper, Online Communities of Practice Resource Guide, a
Paper on Content Management: The Backbone of Enterprise-Wide Knowledge
Management paper and a study of the application of KM products
and is currently leading an initiative to develop a resource for
IT decision makers to understand their options and the application
of different tools for enabling KM across the enterprise.
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John James O’Brien, BA, CRM, MALT
records & information management associate
John O’Brien brings a broad background including consultant
and leadership roles in the public, private and non-profit sectors.
John is Asia’s only Certified Records Manager, bringing
a practical understanding and unique management perspective to
the content driven underpinnings of information management. He
knows first-hand the value of enabling content for continuous
learning and quality outcomes in a context of compliance and risk.
Serving as Director, Government Records Service & Principal
Archivist of Hong Kong he restructured the Government Records
Service to support increasing technology use across government.
John has also helped various clients with their information management
and records management strategies, clients include: Columbia Power
Corporation, British Columbia Ministy of Health, British Columbia
Ministry of Education, South Okanagan Health Unit, British Columbia
Ministry of the Attorney General and British Columbia Social Services
& Housing.
Throughout his career, John has balanced workplace activity with
an educational focus. He has taught or guest lectured at the University
of Victoria, Royal Roads University and Camosun College, Canada
and at the Hong Kong Polytechnical and Hong Kong Universities.
John currently sits on the Executive board of the Hong Kong Knowledge
Management Society and the International Relations Committee of
ARMA International. He has formally served for two years as the
President of the Institute of Certified Records Managers, Regent
of the Certification Maintenance, Institute of Certified Records
Managers and President, British Columbia. Schizophrenia Society.
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Tojo
Thatchenkery
Associate
Tojo is a Professor of Organizational Learning and Knowledge
Management at the School of Public Policy, George Mason University,
Fairfax, Virginia. He is also a member of the NTL Institute of
Applied Behavioral Science and the Taos Institute. He has over
twenty years of experience in teaching at various MBA, Public
Policy, Organizational Development, and executive programs in
the United States, Europe, Australia, and Asia.
Tojo founded the Organizational Learning Laboratory at the George
W. Johnson Learning Center at George Mason University and served
as its director from 1995 to 2000. His research has been funded
by agencies such as the United States National Science Foundation
and the U.S. National Security Agency.
For more than fifteen years Tojo has been researching, consulting,
and teaching in appreciative organizational design. Examples include
Appreciative Inquiry which he has teaching to graduate students
at George Mason University for over a decade, and Appreciative
Sharing for Knowledge, a new knowledge management tool to leverage
tacit knowledge in organizations. He has written extensively on
appreciative processes in organizations, which include his doctoral
dissertation, numerous refereed publications, and a recent book,
Appreciative Sharing for Knowledge: Leveraging Knowledge Management
for Strategic Change.
Tojo has extensive consulting experience in change management,
organization design, and knowledge management. Past clients include
IBM, Fannie Mae, Booz/Allen/Hamilton, PNC Bank, Lucent Technologies,
General Mills, British Petroleum, Tata Consulting Services, the
International Monetary Fund, the World Bank, United States Department
of Agriculture and the Environmental Protection Agency.
Tojo is on the editorial board of the Journal of Applied Behavioral
Sciences and the Journal of Organizational Change Management.
He is also the book review editor of the Journal of Organizational
Change Management and the past Program Chair of the Research Methods
Division of the 15000-member strong Academy of Management. Tojo
has also used the appreciative lens to study diverse themes such
as Information Communication Technology (ICT) and economic development
of South Asian countries, (forthcoming co-edited book) and social
capital and organizational mobility of Asian Americans in the
U.S. His latest book, Appreciative Intelligence can be found at
www.appreciativeintelligence.com.
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Dr. MadanMohan Rao
Dr. Madanmohan Rao is a KM consultant and author from Bangalore.
He is the editor of two book series: "The Asia Pacific Internet
Handbook" and "The Knowledge Management Chronicles."
and "AfricaDotEdu". He is the co-founder of the Bangalore
K-Community, a network of KM professionals. Madan is editor-at-large
of DestinationKM, world music editor for Rave magazine, and contributor
to the Poynter Institute blog on new media trends.
Madan is on the nominating committee of ICANN (International
Corporation for Assigned Names and Numbers). He is on the board
of editors of the journal "Electronic Markets" and the
Journal of Community Informatics, and was on the board of the
journal Convergence. Madan was also on the international editorial
board of the recently published book, "Transforming e-Knowledge."
Madan was formerly the communications director at the United
Nations Inter Press Service bureau in New York, and vice president
at IndiaWorld Communications in Bombay. He graduated from the
Indian Institute of Technology at Bombay and the University of
Massachusetts at Amherst, with an M.S. in computer science and
a Ph.D. in communications.
Madan is a frequent speaker on the international conference circuit,
and has given talks and lectures in over 50 countries around the
world. His KM consulting engagements have included Fortune 500
companies such as Perot Systems, and Indian IT services pioneers
such as HCL Technologies.
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Professor Leif Edvinsson
Professor Leif Edvinsson, is the world's leading expert on Intellectual
Capital (IC). He has been Vice President and the world's first
Corporate Director of Intellectual Capital at Skandia of Stockholm,
Sweden and has held the world´s first professorship on Intellectual
Capital at Lund Universtiy, Sweden since 2000.
Professor Edvinsson has been a key contributor to the theory of
IC and oversaw the creation of the world's first corporate Intellectual
Capital Annual Report. In 1996 he was awarded both by American
Productivity and Quality centre, USA and Buisness Intelligence,
UK for his pioneering work on IC. Professor Edvinsson formerly
was senior vice president for training and development of S-E
Bank, and president and chairman of Consultus AB, a Stockholm-based
consulting company.
In light of his work in both training and IC, Professor Edvinsson
has been a special advisor on service trade to the Swedish Ministry
of Foreign Affairs. He is also special advisor to the United Nations
International Trade Centre and is a co-founder of the Swedish
Coalition of Service Industries. Professor Edvinsson holds an
MBA from the University of California, Berkeley. He is the author
of numerous articles on the service industry and Intellectual
Capital. He is a regular speaker before such organizations as
the BBC, CIO, Conference Board, Economist, Handelsblatt, Insead,
IMD, and the American Productivity and Quality Centre. He is listed
in the Who's Who list of the world.
In March 1997 he launched together with Michael S. Malone the
book on Intellectual Capital called "Realizing Your Company's
True Value by Finding Its Hidden Brainpower". In January 1998,
Professor Edvinsson won the prestigious 'Brain of the year' award,
in competition with the likes of Bill Gates and Paul McCartney.
Professor Edvinsson follows in the footsteps of illustrious former
winners such as Gary Kasparov (World Chess Champion), Prof. Stephen
Hawking, and the Poet Laureate Ted Hughes. In 2000, he was also
listed in the Top 20 list of the most admired Knowledge Leaders
in the world.
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Seth Kahan
Seth Kahan is an expert in participatory engagement. He draws
on his unique background in theater to create organisational events
that catch that catch peoples' interest, hold their attention and
involve them in making contributions that lead to strategic jumps
in performance.
Seth has extensive experience leading change initiatives and working
closely with CEOs in a wide range of world-class organisations such
as the World Bank, Project Management Institute and the Peace Corps.
He uses his experience in world-class Knowledge Management, IT,
and Internal Communications programs to help organisations develop
and leverage business performance communities - groups
of professionals working together to achieve extraordinary leaps
in performance. www.SethKahan.com
includes all of his publications for download and video clips of
recent speaking engagements. Seth is a powerful storyteller, named
a "Visionary" by the Center for Association Leadership, and the
author of Building
Beehives: A Handbook for Creating Communities that Generate Returns. |
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Dr. Michael D. Kull
Michael is a leading expert in knowledge management, story management,
and a thought leader in knowledge retention and digital storytelling.
He has spoken at more than 50 conferences and has authored over
30 publications. As the founder of AMPLIFI, his consulting work
and executive education has guided government and Fortune 500 organisations
to discover innovative ways to leverage knowledge and share leadership
talent. He has been interviewed by the Washington Post, Baltimore
Sun, Fox News, CNN, KM Magazine, KM World, CIO Magazine, Federal
Computer Week, and the Voice of America.
Michael D. Kull earned a Ph.D. concurrently with an M.B.A., and
also holds an M.A. from The George Washington University, where
he designed and taught the first knowledge management course in
the world. His international experience includes around-the-world
travel and documentary work across 35 countries. When not otherwise
engaged, Dr. Kull works with independent filmmakers, bloggers, new
media and other social and cultural storytellers. |
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Dr. Jeffrey Conklin
Dr. Jeffrey Conklin, has two decades of experience and an international
reputation in the fields of hypertext and collaborative technology
research, and years of professional experience as a facilitator,
consultant, and teacher. Dr. Conklin is perhaps best known for his
work with the Issue Based Information System (IBIS) method and the
software extensions of it such as gIBIS, CM/1™, QuestMap™
and currently Compendium.
Dr. Conklin also developed the Dialogue Mapping facilitation technique,
a "Value Now, Value Later" approach to knowledge management which
allows groups to capture and make sense of unstructured knowledge
during project meetings. Dr. Conklin has taught Dialogue Mapping
to hundreds of people all over the world. He has facilitated
thousands of meetings, with such clients as the NASA, FAA, the World
Bank, the United Nations, the US House of Representatives, the City
of Washington DC, the General Services Administration (GSA), as
well as Southern California Edison, AOL, Verizon, AOPA, Doug
Engelbart's Bootstrap Alliance, and other high-tech organisations.
Dr. Conklin's research on collaborative and facilitation technologies
has been published in numerous academic journals and conferences.
His book, Dialogue Mapping: Building Shared Understanding
of Wicked Problems, has just been published by John Wiley &
Sons. |
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Giora
Hadar
Giora is a knowledge architect with the Federal Aviation Administration
(FAA). He has been working in knowledge management (KM) since 1995
and in his current position since June 1999. Mr. Hadar developed
and managed internal and external KM Web sites that house internal
communications, stories, a glossary, news, and events. He authored
the KM strategic plan for the FAA as well as a change management
plan and requirements documents for a KM portal, expertise locator,
and an online collaborative environment.
After the FAA sent Giora on a detail to two other government agencies
to transfer his tacit knowledge, he returned to the FAA where he
currently develops and implements a collaborative workplace for
the Air Traffic Organization, the largest line of business within
the agency.
Giora represented the FAA at the IBM Knowledge and Organizational
Performance Forum from 1999 to 2003 and the Queen’s KM Forum
in 2001. He was an adjunct professor at George Washington University
graduate KM program 2003. Giora served as the co-chair of the Federal
Chief Information Officers Council KM Working Group from January
2002 through January 2004 and in January 2006 appointed to its board
of directors. He has also served on the board of directors of the
annual e-Gov KM Conference since 2003. Having served on the board
of directors of the KM Roundtable since July 2004, he was appointed
co-chair of the group in March 2005. Giora has been in the FAA since
1988; he holds a bachelors degree in architecture. |
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Steve Denning
Steve Denning, organisational storyteller extraordinaire, is the
author of the acclaimed book, The Springboard: How Storytelling
Ignites Action in Knowledge-Era Organizations (Butterworth Heinemann,
2000) which describes how storytelling can serve as a powerful tool
for organisational change and knowledge management.
From 1996 to 2000, Steve was the Program Director, Knowledge Management
at the World Bank where he spearheaded the organisational knowledge
sharing program. In November 2000, Steve Denning was selected as
one of the world’s ten Most Admired Knowledge Leaders (Teleos)
He now works with organisations in the U.S., Europe, Asia and Australia
on knowledge management and organisational storytelling. His clients
include scores of Fortune 500 companies (for more details, contact
Steve at steve@stevedenning.com)
In April 2003, Steve was ranked as one of the world's Top Two Hundred
Business Gurus by Davenport & Prusak, "What's The Big Idea?
(Harvard, 2003). Steve's forthcoming book, Squirrel Inc.: A Fable
of Leadership and Storytelling will be published by Jossey-Bass
in June 2004. It discusses the seven highest value forms of organisational
storytelling, about which there is already considerable advance
praise.
A second book, co-authored by Steve Denning along John Seely Brown,
Katalina Groh and Larry Prusak, will also be published in June 2004
by Elsevier. It is entitled Storytelling in Organizations: How Narrative
and Storytelling Are Transforming Twenty-first Century Management.
Steve was born and educated in Sydney, Australia. He studied law
and psychology at Sydney University and worked as a lawyer in Sydney
for several years. He did a postgraduate degree in law at Oxford
University in the U.K. Steve then joined the World Bank where he
worked for several decades in many capacities and held various management
positions, including Director of the Southern Africa Department
from 1990 to 1994 and Director of the Africa Region from 1994 to
1996. From 1996 to 2000, Steve was the Program Director, Knowledge
Management at the World Bank.
Steve was a member of the Quality Council V of the Conference Board
from 1993 to 1996.
Steve is a Fellow of the Royal Society of Arts He has published
a novel and a volume of poetry. |
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Denham Grey
Denham is a Knowledge Management consultant with a passion for virtual
teams, knowledge ecology, communities of practice, distance learning
and building corporate memory. He is currently exploring different
'conversation' models and heavily involved with the Structured Settlements
Industry. Denham came to knowledge ecology from expert systems,
forest growth projection and GIS. Denham's interest in knowledge
management dates back to 1985 when I was first introduced to heuristics
and he published his first paper on KM in 1989. Other KM interests
of Denham include: Virtual teams, distance learning, corporate memory,
knowledge audits, deep dialog, memetics, collaborative filters and
knowledge sharing. He believes that in this networked knowledge
economy we have to be continuously learning, remain flexible, and
tuned into the weak signals from a dynamic and responsive personal
network. |
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